Welcome, gorgeous!

I understand that going to a new salon can be intimidating, especially if you’re unsure of what to expect. To make sure your first visit is as seamless and comfortable as possible, I have compiled some helpful information to share with you.

Pre-Visit

You will receive a text and email confirmation request 72 hours before your scheduled appointment. Please confirm your appointment at that time to avoid additional messages from me that request your confirmation. Not confirming your appointment does not cancel your appointment and will not exempt you from my cancellation policy and possible fees associated.

You will receive an email reminder 48 hours before your scheduled appointment. This is the time when you will need make the changes to your appointment if you desire to cancel or reschedule.

A final reminder will be sent via text message 24 hours before your scheduled appointment. Changes requested after this text message will be subject to cancellation fees.

On Appointment Day

Please arrive 2-5 minutes before your appointment time. Late arrivals may be asked to reschedule for another time.

Salon Envy is located in the Century Center off of Century Drive. More specifically, the salon is located on the east side of the Century Center (near GoodLife Brewing). From Century Drive, you will take the driveway between Dutch Bros and US Bank and go around to the east side (back side) of the building. The address is 70 SW Century Drive, Suite 160, Bend, OR 97702.

Parking is available directly in front of the salon, but you are permitted to park anywhere in the Century Center complex.

Come Prepared

Clean, Dry and Styled Hair: Whether you air dry or tease it to heaven, I suggest coming to your visit wearing your hair how you typically like to style it. Seeing your hair dry and styled helps me to choose the best techniques and looks that will enhance and fit your lifestyle.

Dress for Success: I want you to be able to relax during your appointment, so please dress comfortably! To ensure your clothing remains dry and stain free, I recommend changing into a clean kimono that will be waiting for you if you request it. If you choose to instead wear the traditional clean cape over your clothing, please avoid wearing bulky necklines (such as hooded sweatshirts and turtlenecks).

Payment Methods: I accept all major credit cards, Apple pay, and cash.

Your Salon Consultation

Once you arrive at the salon, I will have you fill out a short digital consultation form and from there I may ask you a lot of questions. Please understand this is a judgement free zone and it is important to be honest about your hair history, your lifestyle, and your hair goals.

Pictures are encouraged but not required. You are free to show me Pinterest boards or screenshots of looks you love, as well as a couple looks you don’t love.

I am all about transparency, so before we start, I will recap your service plan and total appointment investment.

I cannot wait to meet you, beautiful!

If you have any questions, please email me at jessica@bendhairstylist.com.